When are promotions and guarantees paid?

Your payment for any promotion or guarantee is made 1-2 weekly payment cycles after the guarantee or promotion ends. For example, if a guarantee ran from Monday, May 2nd until Monday, May 9th, any earned guarantee would be processed and paid in your weekly statement on Tuesday, May 17th.

Promotions and guarantees are noted a miscellaneous or other payment in your payment statement. If you did not meet the eligibility requirements for a promotion that you opted into, your payment statement will explain why.