Documents uploaded can take upto 24hrs for us to approve. We appreciate your patience.
While uploading the documents we request you to ensure the following:
- All the documents must be up to date and not expired. Expired documents will be rejected and extend your wait time as you resubmit.
- Your name must be clearly listed on your vehicle’s proof of insurance and driver’s license documents and should match the name you have used to sign up for your Uber account.
- Uploaded images must be clear and legible. Avoid using a camera ‘flash’ when photographing documents. (Flash creates a glare that can hide important information).
- Check that all 4 corners of your documents are visible in the uploaded photos.
For general questions about when your document will be approved, please contact us via** ‘Chat with Us’** below.