We're here to help

Who can I contact if I am having issues picking up the order?

If you are having issues picking up the order, you may want to contact the merchant in the Driver app. The merchants are responsible for preparing the order and should be able to help you with your pickup.

If you can't get through to the restaurant, you can Contact Uber Eats Support:
Open your Driver app
Tap the menu icon
Tap Help
Tap Call Support, then Call