Why are my earnings and balance different?

The Earnings section of your Driver app contains a summary of your total earnings for the current week. This will also show your balance, which is the earnings currently available to be withdrawn.

You can see a full summary of your balance by doing one of the following:

  1. Tap Wallet
  2. Go to Balance
  3. You will be able to see a breakdown of your balance in Summary


  1. Tap Earnings
  2. Go to Summary (under Balance)
  3. Here you will be able to see a breakdown of your balance

This page will show you your starting balance for the week, earnings, refunds and expenses, payouts, earnings from previous weeks, and then your resulting current balance.

There are a few reasons that your Current Balance may not be the same as your Total Earnings, including:

  • Earnings were already cashed-out during the current week
  • Refunds and expenses, such as tolls or instant cashout fees
  • Promotions you qualified for are still pending
  • Trips are still processing or being reviewed
  • Earnings from previous weeks, such as tips or adjustments