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Why can't I cash out my entire balance?

For any concerns related to issues cashing out due to earnings being deposited to your bank account on Mondays, please be aware each pay period now begins on Monday at 4:00am local time and ends on the following Monday at 4:00am.

This means that any trips taken before the cut off at 4:00am on Monday are included in this past earnings cycle, and will deposited to your bank account in 2-3 business days depending on your bank.

High fares or fares under review may not be eligible for Instant cashouts.

Otherwise, you can cash out all your weekly earnings, including referral rewards, Boost and Quest promotions, up to $2000 per week total. Any earnings that are not cashed out will be deposited into your normal bank account in your regular weekly payout, between Tuesday and Thursday.

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