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I want to sign up for a subscription or reduced rate plan

In many cities, JUMP offers discounted rate plans for eligible users. If you are interested in signing up for one of these subscription plans, please review the information below and contact us through the form at the bottom of this page.

WHAT PLANS ARE AVAILABLE IN MY CITY?

Each city has different plans available. Many cities offer Boost Plans for qualifying residents. Some cities also offer Student Plans through participating partner universities. Additionally, there are other monthly plans that may be available.

In Washington DC, JUMP offers Boost Plans for qualified residents.

If you are in a city other than Washington DC, please visit jump.com/cities for your city's available plans.

WHAT KIND OF DISCOUNTS DO I GET?

The Washington DC Boost Plan gives users 30 minutes of free ride time per day with a $.25 per-minute rate after the initial 30 minutes are used.

If you are in a city other than Washington DC, please visit jump.com/cities for your city's plan information.

HOW MUCH DO THE PLANS COST?

The Washington DC Boost plan costs $5/month.

If you are in a city other than Washington DC, please visit jump.com/cities for your city's plan information.

Please note, in order to process the payment for your plan, you will need a valid credit or debit on file with your Uber/JUMP account. At this time, we cannot use Uber Cash, Uber gift cards, or other prepaid cards to process plan payments.

WHAT DO I NEED TO SIGN UP?

All JUMP subscription plans require the following:
- Submission of qualifying documents
- A valid payment method (credit or debit card) associated with your Uber/JUMP account

If you meet these requirements, please contact our support team using the form below to get signed up.

For instructions on how to add a payment method to you account, follow the instructions on the page below:
WHAT QUALIFYING DOCUMENTS DO I NEED?

The JUMP Boost Plan in Washington DC is available to anyone currently enrolled in one of the following programs:
- Supplemental Nutrition Assistance (SNAP)
- Residential Aid Discount (RAD) by Pepco
- Residential Essential Service (RES) by Washington Gas
- Resident of DC Housing Authority property or enrolled in DCHA's Housing Choice Voucher Program
- Temporary Assistance for Needy Families (TANF)

Please submit documentation showing your enrollment in one of these programs to get started on the Washington DC Boost Plan.

If you are in a city other than Washington DC, please visit jump.com/cities for your city's required documentation.

HOW DO I SUBMIT MY DOCUMENTS?

Use the form below to attach a photo of the document required to sign up for your desired plan. Please make sure your name is visible and legible and matches the name on your Uber account.

If your documentation belongs to a spouse, relative, or domestic partner, you will need to provide proof of residency showing that you share the same address. This can come in the form of a driver's license, or any bill with a matching address to the qualifying document.
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