Unlocking a vehicle

Once you’ve located a Lime vehicle:

  1. Open the Uber app.
  2. Tap the bike and scooter option and then “Scan to ride.” You may need to give the app access to take photos.
  3. Scan the QR code on the vehicle.

If you have issues scanning the QR code, tap the flashlight icon to turn on your phone’s flashlight. You can also tap “Enter ID instead” to enter the vehicle’s plate number.

Getting an an error code or maintenance message?

That vehicle is likely being used or the Lime team is on the way to retrieve it. Please try another nearby vehicle.

Bicycles will require you to unlock the vehicle to begin riding. If you’re having trouble unlocking the bike, try rolling the bike forward or backward a few inches to release tension on the locking pin.