Due to the impact of COVID-19, support responses may be delayed. The safety and well-being of everyone using the Uber platform is our top priority, and our Support teams are working to help everyone who needs it. Click here for more details.
In order to ride with JUMP, you'll need a credit or debit card. You can also pay for a JUMP trip with Uber Cash. We don't support payments like Apple Pay, Google Pay, or PayPal at this time and can't accept prepaid or transit benefit cards.