You can cancel an order in the app by following these steps:
1. Go to Orders and select your Active order.
2. Tap Help in the upper right corner of the order tracking screen.
3. Tap Cancel Order.
4. Follow the on-screen instructions to confirm your order cancellation.
Be sure to check the status of your order before cancelling. Please note that we cannot guarantee a refund if the store has already accepted your order or the courier has arrived at the store.
If the option to cancel in-app isn’t available to you, please chat with an agent below.
Si intentas cancelar el pedido porque la dirección de entrega es incorrecta o porque está demorando más de lo esperado, puedes encontrar ayuda adicional a continuación: