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Contact driver about a lost item

The best way to retrieve an item you may have left in a vehicle is to call the driver. Here's how:

1. Scroll down on this page and enter the phone number you would like to be contacted at. Tap submit. You must be signed into your account.

If you lost your personal phone, enter a friend's phone number instead.

2. We'll call the number you enter to connect you directly with your driver's mobile number.

If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.

If your driver doesn't pick up, leave a detailed voicemail describing your item and the best way to contact you.

Please be considerate that your driver's personal schedule will be affected by taking time out to return your item to you.

Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can immediately deliver it to you.

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