You’ve always run your restaurant your way, and now, you can run your delivery service your way too. Uber Eats now offers merchants with their own delivery staff the ability to customize the delivery fees for multiple delivery zones, which enables merchants to control and increase order volumes by customizing the delivery fee based on the distance of the delivery.
How can I customize the delivery fee?
- First, log into Uber Eats Manager and navigate to “Settings”.
- Once on the “Settings” tab, select “Delivery” to see current delivery area, associated delivery fee, and fulfillment time. You can modify the current delivery zone and fee.
- You have 2 area options for creating additional delivery zones by clicking “Add another range”, from the dropdown you will select:
- Radial Area Type: In case radial zone is already set up, you can click on the edit icon and click on “Add Another Range” to create more radial zones and then set delivery fees and fulfillment type for each zone by clicking “Add another range”, from the dropdown you select. You have the ability to create up to 5 additional radial delivery zones.
- Custom Area Type: Click on “Create Area” to create additional custom delivery zones, fees, and fulfillment times for longer distances. You have the ability to create up to 7 additional custom delivery zones.
- I.e. Delivery Zone 1 = 1-2 miles, $5; Delivery Zone 2 = 2-3 miles, $8, etc.
- Once you have created the necessary delivery zones, then click “Finished” and then “Save” to update what customers see when ordering from your store.