Eligible merchants can create and manage consumer offer campaigns through Uber Eats Manager.

Managing offer campaigns

To create a campaign:

• Sign in to Uber Eats Manager.
• From the sidebar, select Marketing.
• Select the type of campaign that you will be starting.
• Fill out the form with details about the campaign, such as the audience, duration, and weekly spend. The fields will be pre-populated with default options. Some campaign details can be edited if needed.
• Read and accept the Terms and Conditions. You’ll only need to accept them when setting up an offer for that location the first time.
• Select Submit.

After creating your first campaign, you’ll be able to view the All Campaigns page, which:

• Lists all past, active, and planned offers.
• Lets you edit, delete, or clone any planned offers.

To edit a campaign:

1. Sign in to Uber Eats Manager.
2. From the sidebar, select Marketing.
3. On the top navigation bar, select All Campaigns.
4. After choosing which campaign to edit, select Actions.
5. From the drop down, select Edit. (You can only edit upcoming campaigns.)
6. Follow the instructions to edit dates, budget, audience, and offer combos.

To delete an upcoming campaign:

1. Sign in to Uber Eats Manager.
2. From the sidebar, select Marketing.
3. On the top navigation bar, select All Campaigns.
4. After choosing which campaign to delete, select Actions.
5. From the drop down, select Delete. This removes the campaign from your list.

To end an active campaign:

1. Sign in to Uber Eats Manager.
2. From the sidebar, select Marketing.
3. On the top navigation bar, select All Campaigns.
4. After choosing which campaign to end, select Actions.
5. From the drop down, select End.

To monitor the performance of an active campaign:

1. Sign in to Uber Eats Manager.
2. From the sidebar, select Marketing.
3. On the top navigation bar, select Performance.

Active campaign data will appear within 48 hours of the campaign’s start.

To see performance of past campaigns:

1. Sign in to Uber Eats Manager.
2. From the sidebar, select Marketing.
3. On the top, select All Campaigns.

Managing multiple offers

The Uber Eats app supports multiple item-level offers, including:

• Buy one, get one
• Free item with purchase
• Save on menu items

At the same time, the app supports one basket-level offer, such as:

• Spend more, save more
• $0* Delivery Fee
• Consumers can select which offers they want to redeem.

Eligibility for multiple offers

Basket size is determined before the offer is included.

For example, if an offer requires a $20* minimum basket size, a customer who purchases 2 items at the $10 buy one, get one level ($20 value total) will be eligible for both offers.

*Or local equivalent currency