Request a new device (tablet or mobile)

If you are having issues with your device please contact us and provide the following information below:

• Recipient Company or Name
• Mailing Address
• Do you want us to turn your account invisible/offline while waiting for your new device? (Y/N):
• Preferred Connection Type: wifi or Data/LTE
• Weekly subscription fee will vary depending on the country and preferred connection type.
• Replacement reason(s)

Upon receiving this information, we will process your request immediately, and you will receive a confirmation email regarding this shipment.

Just as a reminder, you can run Uber Eats from any computer, tablet, or phone with an internet connection. For more information on how to use Uber Eats on your own device, please visit our Manage Operations page.

Keep an eye on your location and get notified when your device goes offline by downloading the **Uber Eats Manager App: iOS | Android.