When a new order comes in, your Uber Eats Orders screen flashes green and a sound plays
Tap the screen to see the order information
Hand off the order to the kitchen:
Once the order preparing begins, tap the “CONFIRM” button
Take note of the “EXPECTED PICKUP TIME” and “TIME GIVEN”
NOTE: Adjust your default prep time in Uber Eats Manager by signing in at uber.com/restaurants. In Uber Eats Manager, navigate to the prep time section (labeled with a time clock). Depending on the time of day, order volume, and size of the order, Uber Eats dynamically adjusts your prep time to improve accuracy.
Learn more about what happens for orders with multiple delivery partners by visiting our FAQ for orders requiring multiple delivery partners.