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What is surge?

During times of high demand for rides, fares may increase to make sure those who need a ride can get one. For riders, surge helps ensure that pickup is available quickly and reliably. For driver-partners, surge means higher fares and a steady stream of ride requests. When you're online, your app displays areas with high demand for rides in shades of red. The deeper the shade of red, the greater that area's demand.

Surge pricing for any trip is based on the rider's pickup location. While you may receive a ride request while your vehicle is in a surging area, your rider's pickup location may not be surging. When you receive a pickup request from a surging area, the trip request screen displays the surge multiplier.

Surge rates are charged as a multiplier of X.X. For example, a rider in a surging area may see and accept a surge multiplier of 1.3x or 2.1x. This surge multiplier applies to the base, time, and distance of the trip fare. Cancellation fees, tolls, and per-trip surcharges are not subject to surge pricing.

Here's an example of what you would earn for a $10 trip fare with a surge rate of 1.5x:

$2 base
$3 distance
$5 time
Surge multiplier of 1.5x = $5
Toll: $1.00
Gross fare: $16 ($10 + $5 + $1 toll)

Your net payout for this trip would be $15 - the Uber service fee + $1.00 toll.

Payment statements display the surge amount separately.
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