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Trip Issues and Adjustments
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For Partners
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Common phone and app issues
Unable to contact riders
I can't sign in
Using other apps or getting calls while online
Why is the app "Unable to Determine My Location"?
The app is not making noise
The app is freezing or crashing iOS
Why is my mobile phone hot?
My Android phone says 'Network Error'
My iPhone says 'Network Error'
What iOS version do I need to accept trips?
Updating the driver app
Why am I being asked to take a photo of myself?
I'm not getting trip or delivery requests