Show menu
Help
Return to the landing page
Washington D.C.
sign in
Sign up
We're here to help
Partner
▾
How can we help?
search
Trip Issues and Adjustments
Using the app
Account and Payment
Signing Up
Accessibility
Safety and security
More
For Partners
More
Common phone and app issues
Unable to contact riders
I can't sign in
Using other apps or getting calls while online
Why is the app "Unable to Determine My Location"?
The app is not making noise
The app is freezing or crashing iOS
Why is my mobile phone hot?
My Android phone says 'Network Error'
My iPhone says 'Network Error'
What iOS version do I need to accept trips?
Updating the driver app
Why am I being asked to take a photo of myself?
I'm not getting trip or delivery requests
Do you offer phone support?