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How can we help?
Trip Issues and Adjustments
Using the app
Account and Payment
Safety and security
Diversity and Inclusion at Uber
Common phone and app issues
Unable to contact riders
I can't sign in
Using other apps or getting calls while online
Why is the app "Unable to Determine My Location"?
The app is not making noise
The app is freezing or crashing iOS
Why is my mobile phone hot?
My Android phone says 'Network Error'
My iPhone says 'Network Error'
What iOS version do I need to accept trips?
Updating the driver app
Why am I being asked to take a photo of myself?
I'm not getting trip or delivery requests
Do you offer phone support?
Agreeing to terms and conditions
Requesting data from Uber
Request your personal Uber data
What data is available in my partner dashboard?
Information about 2016 Data Security Incident
Driver deactivation policy
Keeping your Uber account safe
Driver fare review policy