The User asked to pay cash for a trip whose payment should be electronic

Accepting Cash Payments

Taking cash trips

  • When cash payments are an option, the Partner App will let you know before the trip begins that the Rider will pay in cash.
  • If a Rider suggests paying in cash for a digital billed trip, remember:
  • You’re not required to accept cash in these situations.
  • If this happens, politely explain to the Rider that Uber’s rules don’t allow cash payments for trips requested with digital payment.

Automatic deductions for digital payments

How do digital ayments work?

  • For trips with digital payment, the fare is automatically charged to the payment method the rider has linked to their Uber account.

By following these guidelines, you can ensure a smooth payment process for both you and your Riders.