View and download payment statements

The Uber Eats Manager tool lets you easily view and download your current and previous payment statements.

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HOW TO VIEW YOUR CURRENT WEEK’S STATEMENT:

Log in to your Uber Eats Manager account
Find the “PAYMENTS” tab
From the “EARNINGS” tab within Payments, the details of your most current weekly pay period appears by default
A summary of the pay period by week and day appears at the top of the page

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HOW TO VIEW A PAST WEEK’S STATEMENT:

Follow the steps above
Select the “PAY PERIOD” date field
Select a new pay period date range (automatically set by week)

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HOW TO DOWNLOAD A PAY STATEMENT:

Select the green “Download CSV” button
Select from one of three options in the dropdown:

Daily Summary - An aggregate summary of your sales, taxes and payout for each day of the week
Weekly Summary - High-level payment information about each order from the week
Payment Details - A custom report containing detailed financial information about each order, including sales, taxes, and service fees associated with each order
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 -   You will be prompted to choose your desired date range (up to 31 days) and enter the email address to which the report should be sent 
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Open the CSV file to view the statement details

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PAYMENT DETAILS REPORT

You can get all your restaurant’s financial information in this comprehensive report, containing a detailed breakdown of all sales, payment, and tax information associated with each order. The columns in the CSV file are defined as follows:

ORDER ID: Order ID as per Uber Eats manager

STORE ID: Store name as per Uber Eats manager

ORDER DATE / REFUND DATE: Local date the order was placed, or local date of the order placed for which there is a refund

ORDER ACCEPT TIME: Local timestamp for when order was accepted by the restaurant

DINING MODE: Specifies whether an order was delivered by a Delivery Partner Using Uber App (“Delivery - Partner Using Uber App”), or delivered by the restaurant (“Delivery - Restaurant Delivery”), or Customer dined in the restaurant (“Dine in”), or Customer picked up the order (“Pickup”)

FOOD SALES (EXCLUDING VAT): Total food sales excluding VAT

VAT1 ON FOOD SALES: VAT on total food sales

VAT2 ON FOOD SALES: VAT on total food sales

VAT3 ON FOOD SALES: VAT on total food sales

FOOD SALES (incl VAT): Total food sales (including VAT)

DISCOUNT ON FOOD (excluding VAT): Food promotions for customers applied to the order

VAT 1 ON DISCOUNT ON FOOD: VAT on food sales for a specific tax rate (low rate)

VAT 2 ON DISCOUNT ON FOOD: VAT on food sales for a specific tax rate (medium rate)

VAT 3 ON DISCOUNT ON FOOD: VAT on food sales for a specific tax rate (high rate)

DISCOUNT ON FOOD (including VAT):

PRICE ADJUSTMENTS (excluding VAT): Total price adjustments made in store (excluding VAT)

VAT ON PRICE ADJUSTMENTS: VAT on price adjustments

PRICE ADJUSTMENTS (including VAT): Total price adjustments made in store (including VAT)

PAYMENT WITH A MEAL VOUCHER: Total value paid for using a meal voucher (e.g. Edenred)

DELIVERY FEE (excluding VAT): Delivery fee (excluding VAT)

VAT1 ON DELIVERY FEE: VAT on delivery fee

VAT2 ON DELIVERY FEE: VAT on delivery fee

VAT3 ON DELIVERY FEE: VAT on delivery fee

DELIVERY FEE (including VAT): Delivery fee (including VAT)

TOTAL ORDER (including VAT): Total sales + delivery fee (including VAT)

RESTAURANT TO CUSTOMER INVOICE LiNK: Link to the Restaurant to Customer invoice .pdf

COST OF DELIVERY (excluding VAT): Cost of delivery (i.e. courier fare) (excluding VAT)

VAT ON COST OF DELIVERY: VAT on courier fare (where applicable)

COST OF DELIVERY (including VAT): Cost of delivery (i.e. courier fare) (including VAT)

COURIER TO RESTAURANT INVOICE LINK: Link to the ‘Courier to Restaurant’ invoice .pdf

UBER SERVICE FEES BEFORE DISCOUNT (excluding VAT): Uber’s service fee (sometimes referred to as ‘marketplace fee’) before discounts are applied

SERVICE FEE DISCOUNT (excluding VAT): Discount applied to Uber’s service fee. Occurs when cost of delivery is greater than the delivery fee.

UBER SERVICE FEE AFTER DISCOUNT (excluding VAT): Uber’s net service fee, after any service fee discount is applied

VAT ON UBER SERVICE FEES AFTER DISCOUNT: Applicable in countries where we charge local VAT.

VAT on Uber’s service fee.

UBER SERVICE FEE AFTER DISCOUNT (including VAT): Uber’s service fee, after any service fee discount is applied, including VAT (applicable in Netherlands)

UBER TO RESTAURANT INVOICE LiNK: Link to the Uber to Restaurant invoice .pdf

VAT ADJUSTMENT: Tax on delivery fee - tax on cost of delivery

PROFIT ON DELIVERY: Where delivery fee is greater than cost of delivery, this is equal to (delivery fee-cost of delivery)

MISC. PAYMENTS (including VAT): All miscellaneous payments

PAYOUT: Total payout associated with this order (negative if associated with a refund)

PAYOUT DATE: Date payout initiated from Uber side (generally the Tuesday following the prior week)

ORDER STATUS: Either: Completed (eater received food), Cancelled (order cancelled by Eater or support), Refund (eater was refunded for order), or Failed (order was not able to be completed)

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To contact support, visit the link below.