My card was charged more than once

What looks like an extra charge on your account is likely an authorization hold.

Temporary holds for the total of your order may be issued when you place your order. They allow us to protect against fraud from unauthorized card usage and are never actually charged to your account.

We immediately void this kind of hold, but it might linger on your account for a short while, depending on your bank's policies.

If you still need help with multiple charges, please fill out the details below to help us investigate: