What are ‘User-Submitted Photos’?
Customers can now submit photos of their purchased items for review. Reviewed and accepted photos may be featured on the restaurant’s Uber Eats page, helping others discover great food while supporting local businesses.
Who can submit photos?
Customers who order food from your restaurant through their Uber Eats account can provide photos.
How do I submit photos?
After completing your order, follow these steps to upload your photos:
By submitting photos, you agree to our Terms of Use and User Generated Content Terms.
What happens after I submit my photo?
Once you submit your photo, Uber Eats will review it for relevance, quality and adherence to our User Generated Content Terms.
If accepted, your photo may appear on the restaurant’s Uber Eats store page within 10 business days. Your photos may also be featured on the restaurant’s menu or for other promotional purposes.
Please note: Photos may be minorly edited to adjust lighting or correct blurriness.
Why isn’t my photo showing on the store page?
All user-submitted photos are subject to review and must follow our User Generated Content Terms. Any image containing personal, sensitive, or objectionable content won’t be posted.
Additionally, approved content must be clear, well-lit, and visually appealing. Please see our guidelines for tips on capturing high-quality photos.
Can I edit photos I’ve submitted?
We cannot edit your photo after submission, however you may resubmit it after your next order.
How do I remove or report photos?
If you believe any photo violates our User Generated Content Terms, report it using this form.
User submitted photos may not reflect the merchant’s official dish presentation, ingredients, or portion size. For any questions about the dish, including allergens or dietary concerns, please contact the restaurant directly, or report food safety concerns via a form on this page.
What’s the difference between an User Submitted Photo and reporting a problem with an order?
User Submitted Photos are photos that customers can submit to be featured on restaurant menus on Uber Eats. User Submitted Photos cannot be used to report issues with your order. Our support team can help you resolve your issue in the app by going to Account > Help. For more information on user-submitted photos, please see the links below:
Can we help with anything else?