We're here to help

My restaurant isn't getting enough orders

If you are concerned about the order volume for your store, here are some steps you can take:

CHECK HOURS OF OPERATION
Double check that your hours of operation are correct. If they are incorrect, your restaurant may be offline and unable to accept orders. Make sure that you are logged into Restaurant Dashboard for all of your store's open hours.
1. Log in to Restaurant Manager
2. Select the fork and knife icon to access your Menu
3. Hover your cursor over the top of each menu until the pencil icon appears
4. Click the pencil to adjust your hours if necessary

ORDER ACCEPTANCE
Make sure that your restaurant accepts every order that you receive through Restaurant Dashboard.

CUSTOMER SATISFACTION AND FEEDBACK
Maintaining a high customer satisfaction rating may help your order volume. Check Restaurant Manager for ratings on individual items on your menu and customer feedback.