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What if we forgot an item for an order?
What if we gave the delivery person the wrong order?
Orders for suspended items are coming in
My restaurant isn't getting enough orders
FAQ for large orders requiring multiple delivery partners
I would like to report an Uber Eats Safety Incident
We had a payment issue with this order
We are having a different issue
Managing your orders
Health and food safety tips
How do I cancel an order?
How do I delay an order?
Why do orders pause automatically?
How do I pause incoming orders?
What happens if an order is canceled?
How to adjust the price of an order
What if I run out of an item?
How can I adjust my Average Prep Time?
Order too large for delivery partner's vehicle
Delivery partner arrived early
What are scheduled orders?
How do delivery zones work?
Bad experience with delivery person
Do we get paid for cancelled or unfulfilled orders?
How do I see past orders?
What if I can't fulfill a special request?
Allergy-friendly restaurant program FAQ
How to get listed as allergy friendly
Utensils and disposable item requests - FAQ
Self-pickup in restaurant by customer
Batched order is not ready yet
How does order pickup work?