About India Customer support

On Trip Support:

-Call anonymization: This feature anonymises your contact details and that of your driver for privacy. These details are not shared with either party without prior consent.

-Share your trip: You have the option to share your live trip status with your trusted contacts and keep them updated about your trip. You may add up to five trusted contacts, with whom you can share your trip with a single click

-On trip safety assistance : This is a dedicated helpline number to help you with any safety concerns. You can access this helpline while you are on the trip by selecting the Safety Toolkit option available on the bottom of your trip screen. The helpline is also available up to 30 minutes post trip completion and can be accessed from the Call us option available in the Help section. For emergency assistance, you can also use the SOS feature in the safety toolkit on-trip to connect with local police authorities.

Post Trip Support:

-Self service help: This feature allows you to instantly resolve some of your issues yourself. Examples of concerns that can be resolved include:

-Web help: You may reach out to our support team by logging on to help.uber.com to report any concerns. You may also access our web help support, in case you are unable to sign in to your Uber account.

Grievance Redressal Officer:

- In addition to the above, you can reach out to our Grievance redressal officer:

Mr Hemanth Kumar Chengannagari

E-mail: grievanceredressaloffice@uber.com

For any other information, write to us at :

Uber India Systems Private Limited

Registered Office :

Regus Business Platinum Centre Pvt. Ltd., Level 13 Platinum Techno Park, Plot No. 17/18, Sec-30A, Vashi, Navi Mumbai, Thane, Maharashtra 400705

Corporate Head Office :

One Horizon Center,
Golf Course Rd, Harizan Colony,
DLF Phase 5, Sector 54,
Gurugram, Haryana 122022

Website : https://www.uber.com/in/en/