Change driver rating

You can change the star rating you gave a driver from the receipt emailed to you after your trip.

From the email, select Rate or tip. You’ll be redirected to your account on where you can update the rating. If a trip was canceled, you won’t see the option to rate the driver.

Resending the receipt email

  1. Open your app and select Account
  2. Select Trips
  3. Select the trip then select Receipt
  4. Scroll down and select Resend email

If you rate a driver 1 star, we’ll try not to match you with that driver in the future.

Ratings are designed to support both riders and drivers. By providing an accurate rating and sharing your feedback, you’re helping us ensure ride quality for everyone on the Uber platform. You can learn more about ratings from our Ratings help article.