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How do ETAs work?

Before a trip starts, your app provides an ETA for when your driver should arrive at your pickup location.

After your trip starts, your app provides an ETA for when you should arrive at your destination.

Please note that ETA times are estimates and not guaranteed. A variety of external factors like heavy traffic or road construction can impact travel time.

Before you request a ride, your app displays a time in the black SET PICKUP LOCATION bar. This time estimates how long nearby drivers should take to arrive at your pickup location.

Using the slider at the bottom of your screen, you can view the ETA for each vehicle option available in your city.

After a trip starts, your app will continually update the ETA for your destination.