We're here to help

How do I change the rating for a driver?

To update your rating for a driver, open the trip receipt that we sent by email. In the receipt, select the number of stars you wish to give. Your web browser will display a confirmation screen with the updated rating you've provided.

You can also use your app to review the ratings you gave drivers. Select TRIPS from the app menu, and then tap any trip to see additional info, including the number of stars you rated the driver.

Uber's ratings system is designed to support mutual respect between riders and drivers. By sharing feedback, you're making an essential contribution to our community that helps us ensure ride quality for everyone.