The SOS feature allows riders to trigger a real-time Safety Emergency Alert in the rare event of an on-ground emergency or incident during an Uber trip. Once triggered, the rider will be given an option to swipe in order to connect with the police via phone call. The users get to see their location and trip details in the app which they can share with the police.
If you wish to speak with the Uber safety team, you can get in touch with our Incident Response team on +91 88006 88666 from your registered mobile number while you’re still on a trip or within 30 minutes after your trip ends.
It is advised that all riders ensure their device has the latest upgrade as it helps us provide riders with the one of most reliable forms of transportation in cities across India. Uber's technology brings unprecedented traceability powered by real-time GPS tracking on all rides, mandatory two-way rating system, and 24x7 rider support that ensures recourse with a guarantee that action will be taken.