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How is my rating determined?

After each trip, riders and drivers can rate one another from 1 to 5 stars, based on their trip experience.

Driver and rider ratings are: * Displayed as an average. For example, a highly-rated rider might have 4.9 stars. * Anonymous. Neither riders nor drivers see individual ratings tied to a particular trip or person. Candid, constructive, and respectful feedback is beneficial for everyone.

Providing a rating fosters mutual respect between riders and drivers. This strengthens our community and help everyone get the most from Uber. We appreciate your participation.

Tips for being a 5-star rider

Drivers frequently consider these 3 areas when rating a rider:

  1. Short wait times: Be ready to go when they arrive at the pickup location. Be sure the location you entered is actually where you’ll be.
  2. Courtesy: Treat drivers and their cars the way they’d expect to be treated themselves.
  3. Safety: Drivers want to make sure everyone in their car is safe, and shouldn’t feel pressured to break any laws.
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