How to Use Cash App Pay on Uber: Help Center FAQ

Cash App Pay is a digital wallet checkout method that allows users to pay for Uber rides and Uber Eats orders using their Cash App balance. This guide provides answers to common questions about using Cash App Pay on the Uber platform.

What is Cash App Pay?

Cash App Pay is a first-party payment method that enables online checkout without requiring manual card entry. It functions by linking your Uber account to your Cash App account, allowing for seamless transactions using existing funds.

How do I set up Cash App Pay on Uber?

1. Open the Uber or Uber Eats app and navigate to the Wallet or Payment section.

2. Select Add Payment Method.

3. Choose Cash App Pay.

4. You will be redirected to the Cash App on your device for biometric-verified authorization.

5. Once authorized, you will be returned to the Uber app, and your Cash App ID will appear in your wallet.

   How do I pay for my ride or order?

• At Checkout: Select Cash App Pay as your payment method before confirming your ride or order.
• Authorization: You will be briefly redirected to Cash App to confirm the transaction.
• Completion: Tap Continue to checkout in Cash App to be returned to Uber and complete your purchase.

Frequently Asked Questions

Are there any transaction limits? Yes, there is a minimum transaction requirement of $0.01.

Can I use Cash App Pay for Alcohol? No. Due to current regulatory and technical restrictions, Cash App Pay cannot be used for any orders containing alcohol in the United States.

Is it available for Uber Teen accounts? No, Uber Teen accounts are currently unable to use Cash App Pay as a payment method.

Can I pay for memberships or gift cards? Currently, memberships (such as Uber One) and gift card purchases are not supported using Cash App Pay.

Refunds and Disputes

Refunds for trips or orders paid with Cash App Pay must be requested through Uber Customer Support. Once processed, funds are returned to the original funding source within Cash App. Users may also initiate a dispute directly through Cash App Pay within 120 days of the purchase date.

Troubleshooting

• App-to-App Requirement: Both the Uber and Cash App mobile applications must be installed. Standalone web browsers do not support the required authentication flow.
• Account Re-linking: If a payment fails, check if access was previously revoked in Cash App settings. You may need to remove and re-add the payment method in the Uber app.
• Updates: Ensure both applications are updated to the latest versions to avoid technical errors.