You can purchase a pass by tapping the menu in the top left-hand corner of your Uber app and selecting the pass section.
If that process isn't working, or you're having trouble completing your purchase, please try the troubleshooting steps below:
- Download the latest version of the Uber app
- Make sure you have a strong internet or data connection
- Try using a different payment method
If you tried the troubleshooting steps above and are still unable to complete your purchase, please provide more details below.