Report an assistive device, or assistance animal issue

Service animals must be accommodated in compliance with applicable accessibility laws and Uber’s Service Animal Policy.

If you wish to submit an issue on behalf of someone else, see Submit a third party report.

Please report any issue involving your service animal here. If possible, please include details like date, time, driver’s name, and if they knew it was a Service Animal so that our team can conduct as thorough of an investigation as possible on your incident.

An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from