In order for riders to enjoy safe and comfortable rides, drivers maintain clean vehicles. Riders are responsible for damage to the interior or exterior of a vehicle caused by incidents such as vomiting or food spills while in a driver's vehicle.
Cleaning fees are assessed and charged according to the extent of the damage. If charged to a rider, these fees are paid in full to the driver.
In the event you are charged a cleaning fee, you will receive an updated trip receipt.
If you were charged a cleaning fee you feel is inaccurate or unfair, please let us know here.