WHAT IS PHISHING?
Phishing is an attempt to trick you into giving up your Uber account information (email, phone number or password). Phishing attempts are often made using an unsolicited email or SMS that contains a link or attachment that goes to a fake login page. Uber employees will never contact you via email or phone requesting your account information, including your password or email address.
If you are prompted to enter your Uber account email or password, make sure the URL in the address bar of your browser displays https://www.uber.com.
WHAT TO DO IF PHISHING IS SUSPECTED
If you receive a message claiming to be from Uber, asking you to go to an external link that isn't from https://www.uber.com, don't click the link and don't respond with any information.
HOW TO HELP KEEP YOUR ACCOUNT SECURE:
- Use a unique password that you don't use on other websites
- Make sure your password contains at least 10 characters, lowercase and uppercase letters, numbers and at least one symbol
- Only provide your login info on https://www.uber.com
- Make sure your computer has the most recent updates and anti-virus software