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Lost item return fee

A 5 EUR fee is charged to you once your lost item is returned. Drivers are independent contractors and this is to compensate them for their time. The entire fee is passed on to the driver.

If you leave an item in a driver's car, we'll help you contact your driver to get it back. To do this, head back and select "Contact my driver about a lost item".

If your driver picks up and confirms that your item has been found, be considerate of your driver's schedule and find a time that is convenient for both of you. Once the item is returned, you'll be sent a receipt for the 5 EUR fee.

Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but we cannot guarantee that a driver has your item or can immediately deliver it to you.
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