How to view & manage your ticket
Go to Uber travel, click reservation to view your booking information. In this section you will be able to view or amend your booking.
You will also have received an email from travel-noreply@uber.com containing your ticket too.
Can I change my ticket?
It is not possible to make direct changes to a UK Rail ticket.
Off-Peak, Super Off-Peak or Anytime fares can simply be cancelled and a new ticket can then be purchased for the desired route, time or date.
In the case of tickets with an Advance fare, you can exchange your ticket by first booking a new one for the same route but a different date/time, and then claiming a refund on the original booking.
Can someone else use my ticket?
UK rail tickets are automatically issued in the name of the purchaser. Don’t worry though, they are valid for anybody to use and you are not required to produce ID when travelling (unless a railcard has been used).
Do I need to print my ticket?
There are two ticket types in circulation within the UK rail system.
Ticket on Departure (ToD): These tickets must be printed at the station before travelling, either at a ticket machine or the ticket desk.
You will need your 8 digit booking reference and any bank card to print the tickets. The bank card does not need to be the same one you used to book.
E-tickets: These can be shown from a mobile device either as a PDF file or from within the Omio app.
E-tickets can also be printed at home onto plain paper and brought to the station. It is not possible to print these tickets at a ticket machine or desk at the station.