My driver was rude or unprofessional
Drivers who drive with Uber agree to maintain a high standard of professional service that includes being respectful and polite. If that was not your experience, please share the details with us on this page.
You can help us improve trip safety and quality by providing a rating for your driver. If you haven't rated your driver yet, select the trip from the "Trips" section of the menu in your Uber app to provide a rating.
If you believe you were unfairly charged a cancellation fee, please report using the link below:
If your driver drove dangerously, please report using the link below:
If your driver's behavior made you feel unsafe, please report using the link below:
If your driver made inappropriate comments about your service animal, please report using the link below:
If your driver wasn't wearing a face mask, please report using the link below:
Have questions about our refund policy? Visit our policy page below for more informatoin:
If your concern is not any one of the above and is related to your driver being rude, please enter the date below and we'll review your concern.