Drivers who partner with Uber agree to maintain a high standard of professional service that includes being respectful and polite. The ratings you give your drivers help to improve trip safety and quality.
Please let us know about your experience with your driver-partner in the "Share Details" box on this page.
If you believe you were unfairly charged a cancellation fee, go back in your trip history and select the trip in question. Under the trip select "Review my cancellation fee" and we"ll look in to it.