Uber offers an array of vehicle options in many cities. When using your app to request a ride, the slider at the bottom of your screen lets you choose the ride you want, from lower cost options to WAV and larger size vehicles. If you need more room or more seats, be sure to select the vehicle option that's right for your ride.
Occasionally, a driver may arrive in a vehicle smaller or less equipped than what you were expecting. For example, if a vehicle that only seats four riders arrives for an UberXL request, this vehicle is not qualified for an UberXL ride.
This may be the result of a vehicle classification error. If you feel that your driver's vehicle did not match what you were expecting, please let us know here.