My Uber Pass Discount or Promotion didn't apply

If a promo, not related to your Uber Pass membership aka. "Uber Pass Perk", didn't apply to your trip/order, please head to the link below.

With an active Uber Pass membership, you should receive the following benefits:
- At least 10% off every trip (excluding UberPool)
- 10% off package delivery
- $0 Delivery Fee for orders over $20 (not including fees) from restaurants on Uber Eats (Service Fee applies)
- $0 Delivery Fee for orders over $20 (not including fees) from Grocery, Convenience and Alcohol stores on Uber Eats (Service Fee applies)

If any of these benefits didn't apply to your trip/order, you can let us know by answering the questions in the form below.

Select the benefit that didn't apply: