When you make a lease with cash payment and don’t pay the full amount, the missing amount becomes a pending amount on your account. The same happens when you cancel a cash lease and a cancellation fee has been charged.
When you open the app again, you’ll have options to pay the arrear using another payment method, or you can choose to pay on your next lease.
If you chose to pay on the next lease, the pending amount will be charged along with the current lease amount on the chosen payment method. Don’t worry, this is not considered an overpayment.
If this option isn’t available, you can add a new electronic payment method by following these steps:
If you think there was a misunderstanding about the pending amount charged, please let us know using the form below.
You don’t need to contact us again about this problem, we know how important it is to receive a solution and we will get back to you as soon as possible.