We're here to help

Report a service denial, assistance or assistance animal issue

Please use this page to report an issue where you were denied service due to discriminatory reasons, an assistive device or assistance animal.

If you want to report inappropriate driver behaviour or a safety issue that happened on your trip, please click on the link below
Uber does not tolerate any form of discrimination, and we take all allegations seriously.

Users of the Uber app are obliged not to discriminate against riders or drivers based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law.

Users of the Uber app are expected to accommodate riders who use walkers, canes, folding wheelchairs, or other assistive devices, to the maximum extent feasible.

Assistance animals must be accommodated in compliance with applicable accessibility laws.
Email address where our support team can contact you
An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.