Report an issue with an Uber Taxi trip

Use this page if you want to report an issue that you have encountered in an Uber Taxi you hailed from the street or caught from a taxi rank only.

Did you book the trip using the Uber app?

If you booked using the app, please tell us your issue in your app’s Help Section for quicker help.

If you hailed an Uber Taxi from the street, please provide as much information as possible below.

Email address:

Phone number:

Date of trip:

Estimated pickup time:

Location of pickup:

Location of drop off:

Driver ID

Vehicle license plate/registration

Vehicle colour

Vehicle make and model

Do you want to report a serious incident with the driver?

What happened?

Receipt (min: 0, max: 1)

Thank you for taking the time to report this. We will get back to you as soon as possible.

Email address where our support team can contact you

An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from