What is Uber Moto?
Uber Moto is yet another option for users to travel with all Uber safety standards. To request a trip in this category, just access the app and select the Uber Moto option.
To confirm if Uber Moto is available in your city, you should check the available options when requesting a ride in your app or through the page Find a city.
What is the difference between Uber Moto and Uber Envios?
Uber Moto is a single-passenger travel service that allows you to move around the city by motorcycle. Uber Envios is a service that allows you to request trips to deliver items.
What is the price of each trip?
Trip values are calculations based on time and distance traveled.
In your app, you will be able to see the estimated value according to the arrival and destination address entered. This value can change if the route changes during the travel trajectory.
Do I need to have a helmet?
The helmet use is mandatory, you must wear it on all trips. We recommend that you bring your own helmet to comply with best hygiene practices. If you don’t have one, check if the driver partner has an extra helmet that you can borrow.
Is the use of a mask mandatory?
According to the World Health Organization it is important to wear a mask at all times, so we recommend that you and your partner put the helmet on over the mask. In addition, we suggest the use of hairnets and gel alcohol.
I have a question, what do I do?
If you need to contact our Support, use our application or the site help.uber.com, we have a specialized team for your assistance.