UberMoto: Frequent questions

What is UberMoto?

UberMoto is yet another option for Users to travel with all Uber safety standards. To request a trip in this category, just access the app and select the UberMoto option.

To confirm if UberMoto is available in your city, you should check the available options when requesting a ride in your app or through the page Find a city.

What is the difference between UberMoto and Uber Flash?

Uber Moto is a single-passenger travel service that allows you to move around the city by motorcycle.

Uber Flash is a service that allows you to request trips to deliver items.

What is the price of each trip?

Trip values are calculations based on time and distance traveled.

In your app, you will be able to see the estimated value according to the arrival and destination address entered. This value can change if the route changes during the travel trajectory.

Do I need to have a helmet?

The helmet use is mandatory, you must wear it on all trips. We recommend that you bring your own helmet to comply with best hygiene practices. If you don’t have one, check if the Driver Partner has an extra helmet that you can borrow.

Is the use of a mask mandatory?

The helmet use is mandatory, you must wear it on all trips. We recommend that you bring your own helmet to follow the best hygiene practices. If you don’t have one, check if the Partner has an extra helmet that you can borrow.

I have a question, what do I do?

If you need to contact our Support, use our application or the site help.uber.com, we have a specialized team for your assistance.