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What is Uber Travel?

Uber Travel organizes information about your upcoming travel plans. With Uber Travel, you can view your hotel, flight, and other travel-related reservations all in one place. You can also get 10% back in Uber Cash whenever you book a Reserve ride through Uber Travel.

How does Uber Travel work?

To sign up for Uber Travel:

  1. Open the app and tap the Travel icon.
  2. Follow the prompts to sign in with Google and connect your Gmail account to your Uber account. Uber will only have access to your travel-related emails.

Once you’re set up, Uber Travel will be able to gather your trip information from your emails. Then you’ll be able to see each of your upcoming trips organized into itineraries. Each itinerary shows your flight, hotel, and other travel-related reservations for one of your upcoming trips. Where available, you’ll also be able to reserve rides between the different legs of your trip.

Are my trips updated when my flight changes?

If your flight is changed, and you receive an email about the change, your itinerary will be adjusted automatically.

What if my flight is delayed and I’ve already reserved a ride?

If you are being picked up from an airport, and the airline delays or cancels your flight, Uber will automatically adjust your pickup time or cancel your reservation. If you are being dropped off at an airport, you’ll have the ability to rebook your Reserve rides in the Uber App.

Where is Uber Travel available?

Uber Travel is currently available in the following cities:

  • New York City
  • Miami
  • Toronto
  • Washington D.C.
  • Philadelphia
  • Phoenix
  • Denver
  • Nashville
  • Charlotte
  • Fort Myers-Naples
  • Charleston

What does Uber Travel cost?

Uber Travel is free to use.

How does Uber Cash back work?

Whenever you complete a ride you reserved through Uber Travel, you’ll get 10% of the cost back in Uber Cash. The cost of the trip does not include the tip to your driver. You should receive your Uber Cash within one month of your ride.

How do I unlink my Gmail account?

You can unlink your Gmail account through Google’s account settings. You can find instructions here.

What are the Terms of Use for Uber Travel?

The Terms of Use for Uber Travel are the same as Uber’s general Terms of Use.

What access does Uber have to my Gmail?

Uber has partnered with an independent third party called AwardWallet. AwardWallet’s technology is used to scan your inbox for specific data points associated with travel booking confirmations, such as airline names and airport codes. Only those emails with flight, hotel, or other travel-specific information are imported to your Uber itinerary.

Uber doesn’t have access to any of your emails that aren’t related to travel. For more details regarding the i nformation we collect, how it is used and your choices, please refer to our Privacy Notice.

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