What is 'Verify your trip'?
'Verify your trip' is a PIN verification feature that provides an optional extra layer of protection to ensure you're getting into the right vehicle with the right driver. You can choose to opt in to this feature for added peace of mind on every ride.
Will I be asked for a PIN on all trips?
You can choose to use a PIN on all trips or only at night (9pm-6am).
How do I use it?
After opting in, you'll receive a unique 4-digit PIN whenever you request a ride. Before entering your driver's vehicle, tell them your PIN; if they are the driver the app matched you with, they'll be able to start the trip after they enter your PIN into their app.
How do I opt in?
- Open the app
- Go to "Settings"
- Tap "Verify your trip"
- Tap to toggle on Use PIN to verify rides and then select every ride or only at night
- Tap done
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