Depending on how you use the Uber platform, the contents of your data download may include the following.
Your account data will include information such as:
Your rider data includes information used to get you to your destination, such as:
Your driver data includes information such as:
You can find more of your driver data and information in the driver dashboard, or by submitting a request.
Your data download contains the most relevant data about how you use the Uber platform. If you have questions about your personal data, would like to receive specific data that is not available in your download, would like to request a correction of your data, or would otherwise like to contact Uber’s Data Protection Officer (DPO), you can submit a request.
Learn more in the “Data collections and uses” section of our Privacy Notice.
Some information is reasonably not included in your data download. This can be for security reasons or because the information is proprietary. We also do not include information containing the personal data of another party that we can’t reasonably exclude; for example, we do not include content from support tickets, email exchanges with Uber, or messages you’ve received.
Below is a list of the type of information not included in the download for each account type, along with the reason why it is not included.
Highly personal data that you have provided to us such as Social Security number, mailing address, and bank account and credit card details are not included in your download. We exclude this data for your personal security. You will only receive messages you have sent. For security reasons, messages you have received are not included.
Mobile event data included in your export—such as device OS, device model, device language, and app version—is limited to the past 30 days to reduce the size of your download and allow us to provide your data as quickly as possible.
Information such as estimated arrival time, pricing calculations, and details about marketplace-driven promotional discounts are not included in the download for proprietary reasons.
Delivery fee calculations and promotional discount details are not included in the download for proprietary reasons.