We're here to help

Why do I need to refill my Uber Cash?

If you've selected to user Uber Cash as your payment method, you'll be asked to refill your Uber Cash balance to pay for rides that have a fare greater than your current Uber Cash balance.

You can choose to buy only enough Uber Cash to cover the estimated cost of your ride, or you can buy a set amount ($25, $50, or $100) and receive a discount on the purchase price.

You can also choose the auto-refill option which will automatically refill your Uber Cash balance when it drops below $10.

If you no longer want to use Uber Cash as your payment method:
1. Enter your destination
2. Tap your payment method
3. Tap "Change" under "Profile" if you've setup a profile
4. Tap any payment method shown, or tap "Add Payment Method" to add a different payment method

If you're still having trouble requesting a ride because you're being asked to refill your Uber Cash balance, let us know below.
Sign in to get help