Accessibility

• General Issues

  • Accessibility at Uber
  • I want to report a service animal issue
  • Submit a third party report of an issue with a service animal

• How to Use TalkBack

  • Request a ride with TalkBack
  • Contact your driver with TalkBack
  • Navigate the menu with TalkBack

• How to Use VoiceOver

  • Request a ride with VoiceOver
  • Contact your driver with VoiceOver
  • Navigate the menu with VoiceOver

• Riding with Service Animals

  • U.S. Service Animal Policy
  • Service Animals and UberPool Trips
  • My driver made inappropriate comments about my service animal
  • Cleaning Fees for Service Animals
  • UberPool Second Seat Refund

• Riding with Assistive Devices

  • Driver accessibility compliance notification
  • I want to report a wheelchair or assistive device issue

• Uber's Non-Discrimination Policy

  • Service denial of a federally protected class
  • Non-discrimination policy

• Accessibility Feedback

  • I have feedback about VoiceOver or TalkBack features
  • Concerns about Deaf/HOH Drivers

• Accessible Vehicle Options

  • What is Assist?
  • How to request an Assist
  • What is WAV?
  • Can I schedule a WAV trip?
  • How to request a WAV