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Trip Issues and Refunds
Account and Payment Options
A Guide to Uber
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Accessibility
For Riders
Account and Payment Options
I can't sign in or request a ride
I can't request a ride
I forgot my password
My password reset link isn't working
I can't sign in to my account
I have an outstanding payment
Why was my payment declined?
2-Step Verification
Troubleshooting tips for 2-Step Verification
Changing my account settings
Updating account settings
I can't update my mobile or email
How is my rating determined?
I would like to know my rating
My personal invite code
I'm not receiving receipts or emails
Adding Saved Places on iOS
Email, SMS, and push notification management
Creating a business ride profile
Using Family Profiles
Delete my Uber account
I am unable to delete my Uber account
Editing a personal or business ride profile
Change rider profile picture
Payment options
Updating a payment method on your account
Paying with cash
I have another payment question
Paying with Google Pay
Switching between personal and business ride profiles
Tipping on business rides
Trouble using a voucher
Using promos and credits
Using Uber promotions and credits
Where can I view my credits?
Earning free rides
Extending expired promotions
Using vouchers from businesses
I have an unknown charge
Why is there a pending charge on my payment account?
Why was my receipt updated?
I have a duplicate charge
I think my account has been hacked
My account has an unrecognized charge
Uber for business travel
I'm having trouble linking to my company's business account
Taking a trip on a company business account
Joining a company business account